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Terms of use

This page describes the terms and conditions which apply to every Internet user visiting this website, (the “Site”).

Please read and review these terms of use carefully before accessing or using this Site. By accessing or using this Site, you confirm that you accept these terms of use and that you agree to comply with them without reservation. If you do not agree to these terms of use, please refrain from using this Site. We recommend that you print a copy of these terms of use for future reference.

These terms of use may be modified from time to time without notice to you. We therefore advise you to consult these terms of use every time you wish to use this Site, to ensure you understand the terms that apply at that time.

These terms were most recently updated on 28 February 2020.

Click on the links below to go straight to more information on each area:

1. Information about us

This Site is owned, operated and edited by Aventis Pharma Limited trading as Sanofi Genzyme (“Sanofi Genzyme” or “We”), a limited company incorporated in England and Wales with company registration number 01535640. Our registered and trading address is 410 Thames Valley Park Drive, Reading, Berkshire, RG6 1PT. Our VAT number is GB 246 0798 43.

To contact us, please email

2. Intended audience and content

This Site is intended for people residing in the United Kingdom only. Sanofi Genzyme does not represent that content available on or through this Site is appropriate for use or available in other locations.

3. Intellectual property

All intellectual property rights in this Site and in the material published on it, including in the format and presentation of any text, images, visuals of any text, visuals and other material published on this Site, including trademarks, logos and domain names, are owned by or licensed to Sanofi SA, Sanofi Genzyme’s ultimate parent company, or its affiliates (together the “Sanofi Group”). All works on this Site are protected by copyright laws and treaties around the world. All such rights are reserved.

No material or extract from this Site may be copied, reproduced, modified, republished, uploaded, distorted, transmitted or distributed in any way, without the Sanofi Group’s prior written consent, except for non-commercial or personal use (including financial or media reporting purposes) on the condition that all intellectual property rights and all other property rights are respected.

You will ensure that the following statement appears on any authorised (in accordance with the above) copy of the whole or part of the content of this Site: “Copyright © 2020 Sanofi. All rights reserved”.

All authorised copies of text, images, visuals or other material published on this Site, whether constituting this Site or being included within it, must not be distorted, modified or altered in any way whatsoever. The Sanofi Group reserves the right to take legal action against any infringement of its intellectual property rights.

Nothing contained in this Site should be construed as conferring any licence or right under any intellectual property (including patents, trademarks and copyright) of the Sanofi Group or any third party.

4. Nature of information

Information, including, in particular, financial information, provided on this Site shall not be considered as an invitation to invest, shall not be interpreted as canvassing or public offering, and does not constitute either an offer to subscribe, purchase or deal in Sanofi Group shares or any other securities issued by the Sanofi Group. Any financial information that may be posted on this Site is regularly updated.

This Site may contain information which is forward-looking and involves risks and uncertainties, including, without limitation, risks associated with the inherent uncertainty of pharmaceutical research, product development and commercialisation, the impact of competitive products, patent, product liability and third-party reimbursement risks associated with the pharmaceutical industry, and the other risks and uncertainties detailed from time to time in the Sanofi Group’s Annual Report. Readers are cautioned not to place undue reliance on these forward-looking statements that speak only as of the date hereof.

Expert opinions concerning subject areas related to the content of this Site and/or extracts from press articles may be posted on this Site. Such information represents only the opinions of the respective experts or newspaper and is not necessarily those of Sanofi Genzyme or the Sanofi Group. Sanofi Genzyme is not responsible for the accuracy or completeness of any information or opinions set forth in such materials. Expert advice reflects only the personal view of that expert, and in no case shall it be regarded as the opinion or responsibility of Sanofi Genzyme or the Sanofi Group.

Sanofi Genzyme reserves the right to change the content of this Site at any time without prior notice to you.

5. Medical advice

This Site contains information relating to health, fitness, medicinal products and medical treatment. This is for information purposes only and is not meant to be a substitute for the advice provided by your own doctor, pharmacist or healthcare professional. The content of this Site, including such information, is for information purposes only and it is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this Site. You should not use the information contained herein for diagnosing any illness or physical problem or in order to prescribe or use any medication presented on this Site. You should always consult your own doctor, pharmacist or healthcare professional. Sanofi Genzyme disclaims all liability and responsibility arising from any reliance placed on the content of this Site by any visitor to it, or by anyone who may be informed by its content.

You should not change the treatment of your condition (unless advised to do so by your doctor or healthcare professional) or delay seeking medical advice as a result of any information made available on this Site.

It is your responsibility to confirm with your doctor or healthcare professional the suitability and relevance of any information that you access online.

6. Links to and from other sites

This Site may link you to other websites on the internet, including other Sanofi Group websites. Where this Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Sanofi Genzyme has no control over the content or availability of these sites or resources, and accepts no liability or responsibility for them or for any loss or damage that may arise from your use of them. The existence of a link between this Site and any third party site or resource in no way implies that Sanofi Genzyme in any way approves of the content of these sites or resources, or any use to which such content maybe put. Please ensure that you read the legal and privacy policy sections of any other site to which you link, whether another Sanofi Group website or a third party site.

It is your responsibility to take the necessary precautions to prevent your computer system or other products being damaged or contaminated by distributed denial of service attacks, viruses or other technologically harmful material or by fraudulent intrusion by a third party.

Third party sites may contain hyperlinks leading to this Site. Such hyperlinks must not be installed without express prior consent from Sanofi Genzyme who reserves the right to withdraw linking permission without notice. Amy permitted hyperlinks must not be established in such a way as to suggest any form of association, approval or endorsement on the part of Sanofi Genzyme where none exists. You must not establish a link to this Site in any website that is not owned by you. This Site must not be framed on any other site. Sanofi Genzyme is in no way responsible for the unavailability of such external sites and Sanofi Genzyme does not review, control or approve those sites, nor is it responsible for any content, advertising, products or other materials available on or accessible via those sites.

7. Personal information and other information

Sanofi Genzyme respects the privacy of users of this Site. Please refer to our Privacy Policy, which provides information on how Sanofi Genzyme will collect and process personal information that is disclosed to us via this Site, and Cookie Policy, which sets out information about the cookies used on this Site. However, for the avoidance of doubt, the Site is not designed to collect or process any personal information.

Except for information covered by our Privacy Policy and Cookie Policy, any communication or material you transmit to this Site by electronic mail or otherwise, including any documents, data, graphics, questions, comments, suggestions, concepts, comments or remarks, is, and will be deemed to be, non-confidential and non-proprietary, and Sanofi Genzyme shall have no obligation of any kind with respect to it.

Anything you transmit or post becomes the property of Sanofi Genzyme or its affiliates and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Sanofi Genzyme and its affiliates shall be free to use, without compensation to you, any ideas, concepts, know-how and techniques contained in these communications and materials for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products.

8. Limitations of liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

Sanofi Genzyme makes every effort to ensure that the information made available on this Site is accurate and up to date. Nonetheless, Sanofi Genzyme does not provide any representation, guarantee or warranty, whether express or implied, as to the accuracy, precision or comprehensiveness of such information, nor does it represent, guarantee or warrant that the information is up to date.

With the exception of direct damage resulting from wilful misconduct or gross negligence by Sanofi Genzyme, Sanofi Genzyme is not and will not be liable for:

  • any imprecision, inaccuracy or omission in the information made available on this Site;
  • any damage resulting from fraudulent intrusion by a third party leading to the modification of the information or materials made available on this Site; or
  • any direct, indirect or consequential loss or damage incurred in connection with this Site, irrespective of whether Sanofi Genzyme was aware of the possibility of such loss or damage, and whether as a result of:
  • access or inability to access this Site;
  • use of, or inability to use, this Site, including any damage caused by a distributed denial of service attack, viruses or other technologically harmful material which may have infected your computer equipment, computer programs, data or other proprietary material due to your use of this Site or to your downloading of any material posted on it, or on any website linked to it; and/or
  • use of or reliance on any information provided directly or indirectly by this Site.

9. Availability of the Site

By using this Site you acknowledge that:

  • it is technically impossible for this Site to be provided free of defects and that Sanofi Genzyme does not take any responsibility for this;
  • this Site, and any part of it, may be temporarily unavailable at certain times; and
  • the operation of this Site may be adversely affected by events outside the control Sanofi Genzyme, such as, for example, transmission and telecommunication links between Sanofi Genzyme and you, and between Sanofi Genzyme and other systems and networks.

Sanofi Genzyme and/or its suppliers may, at any time, temporarily or permanently modify or interrupt all or part of this Site in order to perform maintenance work and/or make improvements and/or changes to this Site.

Sanofi Genzyme is not liable for any modification to or suspension or interruption of this Site.

10. Viruses, hacking and other offences

Sanofi Genzyme does not guarantee that this Site will be secure or free from bugs or viruses.

It is your responsibility to take the necessary precautions to prevent your computer system or other products from being damaged by denial of service attacks, viruses or other technologically harmful material or by fraudulent intrusion by a third party.

You must not misuse this Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this Site, the server on which this Site is stored or any server, computer or database connected to this Site. You must not attack this Site via a denial of service attack or a distributed denial of service attacks. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. Sanofi Genzyme will report any such breach to the relevant law enforcement authorities and Sanofi Genzyme will co-operate with those authorities by disclosing your identity to them if known. In the event of such a breach, your right to use this Site will cease immediately.

11. Information on products

The information made available on this Site may contain direct or indirect references to products, programmes and/or services of Sanofi Genzyme and/or the Sanofi Group which may not be available in certain countries or regions, which may be offered under a different trademark, or which may be subject to different regulations and conditions of use according to the country. Such references do not imply any intention on the part of Sanofi Genzyme or the Sanofi Group to sell these products, programmes or services in your country. Please consult the local Sanofi Genzyme subsidiary or your Sanofi Genzyme commercial partner for any information concerning the products, programmes and services which are available in your region / country.

12. Applicable law and jurisdiction

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

13. Miscellaneous

To the extent that any provisions of these terms of use are held to be illegal, invalid or unenforceable, then such provisions shall be severed and deleted without affecting the enforceability of the remaining provisions.

14. Photo credits

Photo credits – Genzyme Corporation

Copyright © 2020 Sanofi. All rights reserved.

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